If you need to return the shoes please contact us and we will issue a returns number & tell you the address to which you should return the shoes:
Please ensure the shoes and the packaging are returned in the condition they were received.
If you would like to exchange the shoes for a different size or colour please be sure to include a note with your name and address,your shopper id number and stating the shoes you would like instead.
If you would like a refund we can only refund the value of the shoes, not the postage.
Please be sure to include a note with your name and address, your shopper id and stating that you would like a refund.
Please remember if our shoes do not fit we are always happy to refund or exchange them.
